Gaming is for fun — not for stress. At Mellbet, we make sure you always stay in control and that gaming never takes over your life.
Our Commitment
Gaming should stay a form of entertainment, not a burden — that's the core principle behind Mellbet's responsible gaming policy.
Mellbet enforces strict age verification at registration. No one under 18 is permitted to open an account. Protecting minors is our highest priority.
You can set your own limits on deposits, bets, and session length. Once a limit is in place, it cannot be exceeded — keeping you protected from overspending.
You can temporarily suspend your account for anywhere from one day to several months if needed. During this period, no gameplay or transactions will be possible.
If you feel gaming is negatively affecting your life, you can request a permanent account closure. Please note that this action cannot be reversed.
You can see on screen exactly how long you've been playing in each session. Once the time you set is up, you'll get a reminder so you never lose track.
Our support team is available 24/7, seven days a week, for any questions or assistance related to responsible gaming.
Responsible Gaming means enjoying gaming as a form of entertainment — without harming other responsibilities or relationships in your life. Mellbet believes every player's gaming experience should be enjoyable, controlled, and mindful.
When online gaming stops being entertainment and becomes a habit or addiction, it can seriously affect your family, career, and mental health. That's why Mellbet has put effective measures in place from the start to keep every user informed and safe.
Responsible gaming isn't just for you — it matters equally for your family and loved ones. Playing within the right limits makes gaming a genuinely positive experience.
Mellbet's responsible gaming policy is built in line with international gaming safety standards.
Remember — there are no guaranteed wins in gaming. Only play with money you can afford to lose, and never use borrowed funds or money set aside for bills. Following this simple rule goes a long way toward keeping you safe.
It's not always easy to recognize when gaming is becoming a problem. Watch out for these warning signs:
If you notice three or more of the signs above, contact our support team right away or use the self-exclusion feature.
These signs are not a reflection of weakness. Gaming addiction is a recognized condition, and recovery is possible with the right support. Mellbet is always ready to help you along that path.
Mellbet offers several effective tools to help users game responsibly. These tools are completely free and available to use at any time.
Set daily, weekly, or monthly deposit limits. Once set, the limit cannot be increased before the designated period ends.
Set a maximum limit on how much you can wager per game or session and keep yourself in check.
Sessions end automatically after a set period of time, preventing you from playing non-stop for too long.
Temporarily suspend your account for anywhere from 24 hours to 6 weeks. Logging in or playing games will not be possible during this time.
If you feel gaming is having a harmful impact on your life, you have the option to permanently close your account.
Pop-up messages appear on screen at regular intervals to remind you how long you've been playing and how much you've spent.
To activate these tools, visit your account settings page or contact our support team directly.
Check in with yourself. Think through the questions below — if most of your answers are "yes," it may be time to seek support.
If more than two of your answers are "yes," please contact our support team. Asking for help is an act of courage.
Follow these tips to ensure a responsible gaming experience on Mellbet:
These small steps go a long way in keeping your gaming experience genuinely enjoyable. Mellbet wants you to walk away from every session with a smile.
If you feel gaming is getting out of control, follow the steps below:
The first step is acknowledging that a problem exists. It's not easy, but it's the most important one. Instead of blaming yourself, focus on moving toward a solution.
Activate a cooling-off period or permanent self-exclusion from your Mellbet account settings. Stepping away from the platform right now is the smartest move you can make.
Let a trusted family member or friend know what's going on. Their support and encouragement will help you get back to normal life faster.
Our trained support team will walk you through the right tools and resources. Contact us via live chat — your identity stays private.
Consider reaching out to a mental health professional or counselor if you need support. Behavioral addictions are treatable, and many people have successfully recovered.
Mellbet's support team is here for you with complete confidentiality. Don't hesitate to reach out for help.
Core Principles
Always stay aware of your own gaming habits.
Maintain full control over both your time and your money.
Use the available tools to keep yourself protected.
Keep gaming balanced with the other areas of your life.