Mellbet Terms and Conditions

1 Introduction & Eligibility

Welcome to Mellbet. These Terms & Conditions ("Terms") govern the use of the Mellbet platform and all related services. By accessing our website, mobile app, or any of our services, you are deemed to have fully accepted these Terms.

Mellbet is an entertainment-focused online gaming platform for users in Bangladesh. Our goal is to provide every member with a safe, transparent, and enjoyable gaming experience. These terms clarify the rights and responsibilities of both you and Mellbet.

2 Account Registration & Eligibility

To open an account and play on Mellbet, you must meet the following requirements:

• You must be 18 years of age or older.
• You must register with a valid, active mobile number or email address.
• Each individual may only open one account. If multiple accounts are found linked to the same person, all of them will be closed.
• All information provided during registration must be truthful and accurate.
• A copy of a national ID or passport may be requested at any time for identity verification.

Mellbet reserves the right to approve or reject any account at its discretion. Once registered, you are fully responsible for keeping your account secure. Never share your password with anyone.

3 Deposit Policy

You can deposit on Mellbet using bKash, Nagad, Rocket, and other approved payment methods. Key rules regarding deposits are outlined below:

• A minimum deposit amount is set and displayed on the platform.
• Deposits must be made from your own mobile banking or bank account only.
• Third-party deposits are not accepted.
• Deposits are generally credited to your account instantly. If there is a delay, please contact support.
• Funds that have been used in a game are non-refundable.

If Mellbet detects suspicious activity on any transaction, it reserves the right to place that transaction on hold until verification is complete. This measure is essential to ensuring financial security.

4 Withdrawal Policy

The following conditions apply when withdrawing winnings from Mellbet:

• Withdrawals can only be made to a verified payment method.
• Identity verification may be required at the time of withdrawal.
• Wagering requirements must be met before bonus funds can be withdrawn.
• Minimum and maximum withdrawal limits apply — see the platform for details.
• Withdrawals are typically processed within 24–72 hours.

5 Bonus & Promotion Terms

Mellbet offers a variety of bonuses and promotional deals. Each bonus carries its own conditions. The general rules are:

• The welcome bonus is available to new members only and can be claimed once.
• Bonus funds cannot be withdrawn directly — a specified wagering amount must be completed first.
• If the wagering requirements are not met within the specified timeframe after claiming a bonus, the bonus will be forfeited.
• Multiple bonuses may not be applicable simultaneously.
• Mellbet reserves the right to modify or cancel any bonus offer at any time.
• Any attempt to collect bonuses through fraud or system abuse will result in account closure.

Detailed terms for each promotion On the Promotions page For any bonus-related questions, please reach out to the support team.

6 Gaming Rules & Fairness

All games on Mellbet are powered by internationally certified Random Number Generator (RNG) technology, ensuring every outcome is completely random and fair.

• Each game has its own rules — please read the game instructions before playing.
• If a game is interrupted due to a technical error, Mellbet reserves the right to void that round.
• If your internet connection drops during a game, the result will be saved on the server.
• In live games, the dealer's decision is final.

In the event of any dispute over a game result on Mellbet, the decision will be based on server logs, which serve as the final and definitive record.

7 Prohibited Activities

The following activities are strictly prohibited on Mellbet and may result in account closure as well as legal action:

• Operating multiple accounts or using another person's account.
• Using bots, scripts, or automated software to play games.
• Bonus abuse — such as placing strategic bets to circumvent bonus terms.
• Using the platform for money laundering or any illegal financial activity.
• Attempting to hack or gain unauthorized access to the platform's security systems.
• Harassing other members or behaving inappropriately toward platform staff.

8 Privacy & Data Protection

Mellbet takes the protection of your personal data seriously. To learn how we collect, store, and use your information, please review our Privacy Policy Details are provided.

• Your information is never sold to third parties.
• Information collected for KYC (Know Your Customer) verification is used solely for identity confirmation.
• Your data is protected with internationally standard encryption.

9 Responsible Gaming

Mellbet believes gaming should be a source of entertainment — not addiction. We help members build healthy gaming habits.

• You can set your own daily, weekly, or monthly deposit and betting limits.
• You may take a temporary break (cooling-off period) whenever you feel the need.
• Contact the support team for long-term self-exclusion.
• If you experience problem gaming, seek professional support — Mellbet is here for you.

To learn more about responsible gaming, visit our Responsible Gaming Page here.

10 Account Closure & Suspension

Mellbet reserves the right to temporarily suspend or permanently close an account in any of the following circumstances:

• Any violation of these Terms & Conditions.
• Failure to verify identity or providing false information.
• Money laundering or suspicious financial activity.
• Extended inactivity (over 12 months).

You may request account closure at any time through the support team. Prior to closure, you will be given the opportunity to withdraw any verified balance (subject to applicable conditions).

11 Changes & Updates to Terms

Mellbet reserves the right to update these Terms & Conditions at any time. In the event of changes:

• A notice will be sent to your registered email or via SMS before any significant changes take effect.
• Continued use of the platform after any changes will be considered acceptance of the updated terms.
• The latest terms and conditions are always available on this page.